Publication:
Social media's role in shaping millennials halal shopping trends in Malaysia
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Date
2024
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Abstract
Social media influencers (SMIs) have emerged as pivotal figures in advertising and critiquing products and services. They serve as credible sources, disseminating persuasive messages that significantly influence consumer purchasing behavior, particularly among Millennials. This paper investigates the factors pertaining to SMIs that shape the purchasing behavior of Muslim Millennials in Malaysia towards halal food products. Employing a non-probability sampling method, the study surveyed 403 respondents using Structural Equation Modelling-Partial Least Square (SEM-PLS). Data collection utilised a structured closed-ended questionnaire as the survey instrument. Results indicate that SMIs' expertise impacts consumers' attitudes and behaviors towards halal food products, with expertise serving as the sole mediator. Furthermore, SMIs wield significant influence over consumer purchasing behaviour by disseminating product reviews and advertisements to a broad audience. Factors such as trustworthiness, attractiveness, and expertise among these influencers directly impact the purchasing decisions of millennials. This study makes a significant contribution by enhancing comprehension of the latest digital and social media technologies' relevance and importance.
Keywords
social media influencers , purchase behavior , halal food products , Muslim, Millennials
Citation
Rahim, H., Khir, M. F. A., Ani, N., Ismail, S., & Zakaria, N. B. (2024). Social Media's Role in Shaping Millennials Halal Shopping Trends in Malaysia, The Malaysian Journal of Consumer and Family Economics, Volume 32, pp.141-176.
Publisher
Malaysian Association of Consumer and Family Economics (MACFEA)
Files
social_medias_role_shaping_millennials_halal_shopping_trends_Malaysia_hainnuraqma_et_al.pdf
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